Hi-Point Access — How OpsDeck took their whole operation off paper

Hi-Point Access Ltd are Sheffield-based scaffolding and access specialists, working across South Yorkshire on council frameworks and private contracts.

Like most established scaffolding firms, Hi-Point's work was never the problem — the admin wrapped around it was. Every council job arrived as a stack of paper: requisitions, asbestos reports, drawings and compliance sheets, all printed, filed by hand, then gathered up by hand again every time something had to go back to the council portal.

Site photos came in over WhatsApp with no fixed home, so the office spent hours matching pictures to the right job. Handover sheets were printed off separate software, signed on paper, and stored in folders. Inspection dates were typed into spreadsheets manually. The whole job tracker lived in a spreadsheet and a diary — always a step behind the work happening on site.

Now the operation is unrecognisable.

Every job lives in one file from the moment it lands to the day it's dismantled. Documents drag and drop straight onto the job — no printing, no folders, no re-gathering for the portal. Operatives upload site photos straight from their phone onto the right job, compressed automatically. Foremen open a link, see their work, add notes and mark it complete from site. The office sees every job, every stage and every team allocation in one place — and the full council compliance pack downloads in a single click.

The paper's gone. The spreadsheet's gone. The WhatsApp photo hunt is gone. And the office has its time back to run the business instead of chasing it.