Terms & Conditions Template

The Client Says It Was Included. You Have Nothing in Writing to Say Otherwise.

A trade-specific Terms & Conditions document — covering payment, scope, variations, liability, and disputes — ready to use from the day it arrives.

£97. Word and PDF. Delivered in 3 working days.

Get Started — £97

Sound familiar?

  • Have you ever finished a job and had a client tell you that something was included when it wasn't?
  • Have you ever had a final payment withheld over a minor snag that turned into a three-week argument?
  • Have you ever done the work, sent the invoice, and waited — with nothing in writing to back you up?

The real problem

A client says the quote included something it did not. A deposit dispute turns into a conversation you cannot win because there is nothing signed. A job runs over and the client withholds final payment claiming you never agreed a completion date. These situations happen regularly to service businesses without T&Cs. They almost never happen to businesses that have them. T&Cs are not bureaucracy. They are the document that ends arguments before they start.

What You Get

  • Payment terms clause

    Deposit, interim, and final payment structure. Late payment interest built in. Right to suspend works for non-payment. Without this in writing, a client who wants to delay payment has nothing stopping them.

  • Variations clause

    Any change to agreed scope requires written agreement. No obligation to carry out variations at original rates.

  • Cancellation clause

    What the client owes if they cancel before or after commencement. You've booked the job, ordered materials, and turned down other work — without this clause, that cost is yours to absorb.

  • Defects liability clause

    Reporting window for workmanship defects. What you are responsible for and what you are not — fair wear and tear, third party damage, incorrect use.

  • Word and PDF

    Word version to customise and update. PDF to attach to every quote you send from now on.

How It Works

  1. 01

    Order

    Email rob@opsdeck.co.uk with "T&Cs Template". Short intake form — your business details, payment structure, defects liability period, and insurance level. Five minutes.

  2. 02

    We complete your template

    Every field populated with your specific details. Any clause that does not apply is removed. Delivered as Word and PDF within 3 working days.

  3. 03

    Attach it to every quote from now on

    Add one line to your quote: "This quotation is subject to our Terms and Conditions of Business, attached." Every client who accepts a quote has acknowledged your terms.

What Makes This Different

Without OpsDeckClient disputes what was included in the quote
With OpsDeck
Scope and variation clause prevents the argument before it starts
Without OpsDeckClient withholds payment — work "isn't finished"
With OpsDeck
Completion, payment, and defects clauses define what "finished" means
Without OpsDeckNo right to charge interest on late payment
With OpsDeck
Late Payment Act interest built into the payment clause
Without OpsDeckNo process for handling changes mid-project
With OpsDeck
Variation clause — written agreement required, rates re-negotiable
Without OpsDeckGeneric download that may not match your trade
With OpsDeck
Written for service businesses — every clause relevant to how you work

Ready to Protect Your Business?

£97. Payment, scope, variations, liability, disputes. Word and PDF. 3-day delivery.

Get Started — £97

Not legal advice. For contracts of significant value, have a solicitor review before first use.