Sales Process Document

You're Quoting the Right Work. Something Is Happening Between the Quote and the Answer.

A complete, bespoke sales process built around how your business actually sells — starting before the first conversation even takes place.

£597. 60-minute consultation included. Delivered in 7 working days.

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Sound familiar?

  • Think about the last five quotes you sent that went quiet — what happened between sending the quote and the silence?
  • When did you last follow up more than once?
  • When a prospect says "I need to think about it" — what do you actually say next, and do you know whether it works?

The real problem

Most businesses lose work they should be winning. The enquiry comes in, the meeting goes well, the quote goes out — and then silence. The problem is rarely the quality of the work. It is what happens before, during, and after the sales conversation. Most businesses are winging it — relying on personality, hoping for the best, with no system and no consistency. The businesses that win consistently focus on what happens before the room — the reputation, the reviews, the credibility signals that mean prospects have already half-decided before they call.

What You Get

  • First response scripts — phone and email

    Written in your voice for the moment an enquiry lands. The first 24 hours after an enquiry determine whether it converts. Most businesses have no consistent response — they just reply when they get round to it.

  • Five-stage follow-up sequence

    Timing and exact messaging. Most work is won or lost here — not in the meeting, not in the quote, but in what happens after the quote goes out.

  • Objection handling guide

    Your four most common objections answered in your voice. Price, timing, competitors, silence. Every one has a response that works. Most businesses are making it up in the moment and losing work they should be closing.

  • Consultation structure

    A 30–45 minute framework that consistently moves a prospect towards a decision.

  • 30-day check-in call

    At 30 days — review what is working, what needs adjusting, and what objections have come up. Updates within the 30-day window at no extra cost.

How It Works

  1. 01

    You enquire

    Email rob@opsdeck.co.uk with "Sales Process Document". Pre-consultation questions sent the same day.

  2. 02

    Complete pre-consultation questions

    Your digital footprint, current follow-up process, how you run discovery meetings, common objections, and who your best and worst clients look like.

  3. 03

    60-minute consultation call

    A working session, not a sales pitch. Every stage of your current process reviewed — what is working, where leads are dropping, what your customers actually say.

  4. 04

    You receive your finished document

    Within 7 working days. Every script in your voice. Every objection handled in your language. Team-ready from the moment it arrives.

  5. 05

    30-day check-in

    Booked before we send the document. Review what moved and what needs adjusting.

What Makes This Different

Without OpsDeckGeneric scripts you adapt yourself
With OpsDeck
Written in your voice, for your service, your objections
Without OpsDeckFocuses on the conversation only
With OpsDeck
Starts before the conversation — pre-sales influence first
Without OpsDeckNo follow-up or accountability
With OpsDeck
30-day check-in built in
Without OpsDeckYou still have to implement from scratch
With OpsDeck
Delivered ready to use — team-ready
Without OpsDeckOne size fits all
With OpsDeck
Specific to your service, your customers, your objections

Ready to Stop Winging It?

£597. 60-minute consultation. 7-day delivery. 30-day check-in call.

Book a Consultation

Email rob@opsdeck.co.uk with "Sales Process Document". Pre-consultation questions sent the same day.